Knowledge Management & Business Continuity Process Manager

Country: Romania
Location: Bucharest
Function: Global Business Services
Appointment Type: Permanent

BAT is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

SENIORITY LEVEL: Management

FUNCTION: Global Business Services - Finance

LOCATION: Bucharest

ROLE POSITIONING AND OBJECTIVES

The role is responsible for defining the strategy, framework and tools needed to support a knowledge-based culture within GBS as well as driving the BCP process and ensuring it is embedded within GBS in line with BAT’s risk management framework and policies. Also this role has to manage and share information within the organization and with GBS customers while maintaining compliance standards and provide management and discipline to the Business Continuity (BC) and Disaster Recovery (DR) programs.

Reports to: Planning & Performance Management Lead

Reporting Level: Management

Geographic Scope: ENA Global Business Services

WHAT YOU WILL BE ACCOUNTABLE FOR

• Working together with functional leads and global process leads on determining knowledge management requirements, content and media used for communication;
• Maintaining and continuously improving knowledge and information base managed by GBS to make sure that all BAT users have easy access to effective and relevant information;
• Acting as the owner of BCP management process within GBS working closely with relevant leadership and functional teams;
• Design and drive training programs within GBS for both Knowledge Management and BCP to ensure all GBS employees are fully aware;
• Work with partners, project managers, delivery managers to deliver knowledge and enablement process improvements;
• Improve people leadership capabilities through performance appraisals and development plans;
• Embed a culture of constant focus on people development and growth;
• Drive continuous improvement culture within their area.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Experience in learning and development, sales enablement, marketing, or editorial domains.
• Certification or coursework in Knowledge Management, Information Management, or Library Sciences.
• Project Management and Process Improvement experience
• Certified as Certified Business Continuity Professional (CBCP) is a plus.
• Experience in implementing change/implementation techniques and tools, project management.

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

• Global Top Employer with 53,000 BAT people across more than 180 markets
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!